Viral load testing: room for improvement in Namibia’s antiretroviral treatment services

Project SOAR is determining the effects of Namibia’s implementation of “treat all” on key service outcomes, per-patient costs, and contextual or operational factors that may affect the success of treat all. Baseline data collection results suggested a low viral load rate or issues with recording of viral load test results. In response, the study team further examined practices and challenges related to viral load testing. This brief presents qualitative findings from patients and health providers that aim to explain low rates of viral load testing.